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Communications Solutions

Built around your customers, TruSIP gives you the technology, the flexibility and the support to put the right solution in front of your customer — from keeping an existing PBX working to a move to the cloud.

Built for the Channel

TruSIP sells through partners and only through partners. We never approach your customer and we never compete with you. What we give you is a complete portfolio to build from, the freedom to combine it however the requirement demands, and UK technical people who help you win the deal and keep it running afterwards.

Channel-Only

We sell exclusively through our partner network. The customer relationship is yours and stays yours.

Flexible Solutions

Nothing is a fixed bundle. Combine trunks, cloud, Teams and connectivity to fit what the customer actually needs.

Expert Support

UK-based technical help, from the first conversation about an opportunity through to ongoing service.

Solve Real Business Communication Challenges

From keeping existing equipment working to a complete cloud transformation, these are the requirements partners bring us most often.

Connect an Existing PBX

The customer has invested in a phone system and has no appetite to replace it. SIP Trunks keep it working and connect it to the modern network, well ahead of the January 2027 PSTN switch-off.

Move to the Cloud

No hardware on site, no capital outlay and no engineer visits. Hosted platforms that scale from a handful of users to several thousand, and shrink again when the customer needs them to.

Support Hybrid Working

One number, one voicemail and the same features whether the customer’s people are at a desk, at home or on a mobile. Nobody has to give out a personal number to get a job done.

Connect Multiple Sites

Head office, branches, depots and remote workers on a single communications system, with free calling between sites and one set of numbers to manage rather than several.

Improve Customer Experience

Call queues, IVR, intelligent routing, recording and live reporting, so the customer’s team answers more calls, answers them faster, and can prove it with numbers.

Add AI Intelligence

Recordings become searchable transcripts with summaries, action items and sentiment. Call recording stops being a compliance cost and starts being management information.

Integrate with Microsoft Teams

Proper business telephony inside the Teams client the customer already uses every day, with full number management and without the Microsoft calling-plan overhead.

Build In Resilience

Automatic failover, diverse routes and our own UK network underneath. A cut cable or a failed router should not mean a customer sitting in silence for a day.

Combine Voice and Connectivity

Voice, UC and business-grade broadband or Ethernet from one supplier, on one bill, with one number to call when something breaks. No finger-pointing between vendors.

Solutions for Every Sector

The technology is much the same. The requirements are not. These are the sectors we support most often through our partners.

Healthcare

Reliable communications when the call genuinely matters, with recording, resilience and routing that gets a caller to the right clinician first time.

Education

Schools, colleges and multi-site trusts on one system, with free site-to-site calling, term-time flexibility and recording where safeguarding demands it.

Retail

Every store, depot and contact centre on the same platform, with capacity that goes up for the seasonal peak and back down again afterwards.

Manufacturing

Offices, production floors and remote engineers connected on one system, with resilient connectivity to sites that were never built with fibre in mind.

Public Sector

Local and central government departments needing flexible, resilient communications, clear audit trails and procurement that stands up to scrutiny.

Professional Services

Client-facing teams who cannot afford a missed call, with call recording, Teams integration and a phone system that follows them out of the office.

Finance & Legal

Encrypted recording with long retention, and pause-and-resume so card details stay out of the recording and PCI obligations stay satisfied.

Insurance

High call volumes handled by queues and intelligent routing, with recording and reporting that supports both compliance and claims handling.

The uninterrupted call quality and uptime have been crucial in enabling healthcare providers to promptly respond to critical situations… TruSIP’s expertise and willingness have greatly contributed to our success as a reseller in the healthcare market.

TruSIP Partner, Healthcare Sector

The Technology Behind Your Solution

We are not tied to a single platform, so you are not either. Choose from SIP Trunks, cloud phone systems, Microsoft Teams integration, AI call intelligence and business connectivity, and put the right combination together for each customer.

One partner. One bill. One number to call.

Have a customer requirement?

You don’t need the whole solution mapped out before you call us. Tell us what your customer is trying to achieve and our team will help you work out the right combination of services.