AI bot
The FAQ-bot is a chatbot that provides automated support and answers customers' questions 24/7. It can be placed on various platforms and trained to convert visitors into leads, with the option to transfer the chat to a live agent.
24/7 support
Provide your customers with round-the-clock assistance, every day of the year.
Scalable
Scalable customer engagement with AI for your company's growth.
Multi-platform
Deploy your FAQ-Bot on your website, intranet, support center, and Facebook.
Easy setup
Easily import your current help content into the FAQ-Bot and get started in minutes.
Lets us introduce the FAQ-Bot
Watch our video to learn how our AI-powered FAQ-Bot can improve customer
satisfaction and generate more leads for your company.
Get started in no time
With our simple onboarding, customize your bot to match your brand and import your web page's help pages to create your FAQ database. Our paraphrasing feature trains your bot to understand different question wordings. When the bot can't answer a question, it's stored so you can update the bot with missing information.
World-class customer service
In a competitive market, exceptional customer service is crucial. Offering 24/7 availability all year round can differentiate your company and provide customers with a world-class experience.
Increase leads generation
Train your bot to convert visitors into leads. By configuring answers that promote new services and encourage potential customers to submit their information, the number of incoming leads can be increased.
Flows
Guided conversations
Automate and streamline customer support using conversational flows. Map out your desired process and guide visitors to a desired outcome, resulting in reduced support volume and an increase in qualified leads.
Integrations
The FAQ-Bot integrates with popular social media channels and ticketing systems, allowing customers to reach out through their preferred channel. The company agent can easily identify the channel and manually handle the chat if needed.
Seamless hand-off
Let customers go from bot to agent
The FAQ-Bot seamlessly integrates with various ticketing or messaging systems to fit your existing support setup, enabling it to know when to transfer a question to a live agent for a seamless hand-off.
Upgrade Your Customers Communication
From small local businesses to large international corporations, Dstny UCAAS provides the communication solutions they need to connect with customers and colleagues worldwide. And with truSIP as your partner, you can be confident in delivering reliable and effective services to your clients.
Contact truSIP today to learn more about how Dstny UCAAS can help your clients communicate better and grow their businesses.